Shipping Policy.

DELIVERY COST

Flat Rate - North Island - $7.00, South Island - $10.00

COUNTRIES WE DELIVER TO

We are currently only supporting deliveries to New Zealand.

DELIVERY TIME FRAMES 

Below are the usual delivery time frames. 

*Please understand sometimes there are courier delays outside of our control. 

Please allow 3 working days for Jumping Goat Liquor to dispatch your order - Shipping time is additional. Monday to Friday.

Please note that while we will do everything possible to ensure a gift arrives on time, we cannot guarantee arrival on a particular date and delays can happen with couriers. 

North Island 1-2 working days estimate only.

South Island: 2-5 working days estimate only.

If you require URGENT delivery, please contact us on info@jumpinggoatliquor.com

Rural Delivery: Please allow an additional 1-5 working days for delivery on top of the above time frames. 

PLEASE NOTE THERE IS NO OVERNIGHT DELIVERY SERVICE FOR RURAL DELIVERIES.

This must be to a single delivery address within New Zealand.

DELIVERY DETAILS 

We are unable to deliver to PO Boxes, and cannot take responsibility for incorrect addresses which have been supplied, or non-delivery due to addresses without safe access. 

TRACKING YOUR ORDER 

Once the courier collects your order, an automatic email with your tracking number will be provided to the email address you supplied. If for some reason you do not receive it, or you delete the email, please get in touch by emailing info@jumpinggoatliquor.com

PICK UPS 

Sorry but we do not allow pick ups at this stage.

DAMAGES

If your parcel arrives damaged this must be reported within 24h. All original packaging must also be kept. This is just so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful. 

NON DELIVERY

All non-deliveries must be reported within 10 days of dispatch.  This is so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful.